Privacy Policy

Last Updated: June 24, 2026

1. Introduction

This Privacy Policy explains how TezFit («TezFit», «we», «our», or «us») collects, uses, discloses, and protects personal information when you visit our website at tez-fit.com, use our software platform, access services through TezFit-operated subdomains, use customer-specific subdomains powered by TezFit, or use the TezFit Client App and related branded mobile applications.

By accessing or using our services, you acknowledge that your personal information may be processed as described in this Privacy Policy.

2. Information Collected Through Our Website

When you visit our website or submit information through our forms, we may collect:

  • Full name
  • Company or organization name
  • Email address
  • Phone number
  • Country or region
  • Information provided in inquiries, requests, or account creation forms
  • Technical information such as browser type, device type, IP address, and website usage information

3. Information Collected Through Our Platform and Mobile Applications

When business customers use the TezFit platform or when end users access the TezFit Client App or branded mobile applications, we may process:

  • User account information
  • Membership information
  • Booking and scheduling information
  • Attendance records
  • Payment-related records
  • Access card identifiers
  • Mobile application usage information
  • Device and technical information necessary to provide the service
  • Support and communication records

We collect and process only the information necessary to provide, maintain, secure, and improve our services.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select «Remember Me», your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

4. How We Use Information

We may use personal information to:

  • Create and manage user accounts
  • Provide access to our services
  • Deliver platform functionality
  • Process bookings, memberships, and attendance records
  • Provide customer support
  • Communicate regarding services and accounts
  • Improve platform performance and reliability
  • Maintain security and prevent unauthorized access
  • Comply with legal and regulatory obligations
  • Enforce our agreements and policies

5. Fitness Club Member Data

TezFit provides software and related services to fitness clubs, gyms, studios, sports academies, and other business customers.

For personal information processed through our platform on behalf of these business customers:

  • The business customer acts as the Data Controller.
  • TezFit acts as the Data Processor.
  • We process personal information only on behalf of and according to the instructions of the relevant business customer.

If you are a member, customer, or visitor of a fitness business using TezFit and have questions about how your personal information is handled, please contact that business directly.

6. Mobile Applications

TezFit may provide services through:

  • The TezFit Client App
  • Branded mobile applications operated under a customer’s own brand name

These applications may allow users to:

  • View memberships
  • Manage bookings
  • View attendance history
  • Access club facilities through approved access methods
  • Manage account-related information

Branded applications remain powered by TezFit but may be presented under the branding of the relevant business customer.

7. Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • Operate and secure our website
  • Remember user preferences
  • Analyze website usage
  • Improve user experience

Where required by applicable law, we will request consent before placing non-essential cookies on your device.

Additional information may be provided through our Cookie Policy.

8. Sharing of Information

We do not sell personal information.

We may share information with:

  • Service providers assisting us in operating the platform
  • Hosting and cloud infrastructure providers
  • Analytics and monitoring providers
  • Professional advisors
  • Regulatory authorities when required by law
  • Business customers when necessary to provide services on their behalf

All disclosures are limited to what is reasonably necessary for the relevant purpose.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Fulfill contractual obligations
  • Comply with legal requirements
  • Resolve disputes
  • Enforce our agreements

Retention periods may vary depending on the type of information and applicable legal requirements.

10. International Data Transfers

Personal information may be processed and stored in countries outside your country of residence. Where required by applicable law, we implement appropriate safeguards to protect personal information during international transfers.

11. Data Security

We implement reasonable technical, organizational, and administrative measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction. However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

12. Your Rights

Subject to applicable law, you may have the right to:

  • Access personal information about you
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request restriction of processing
  • Object to certain processing activities
  • Request portability of your personal information
  • Withdraw consent where processing is based on consent

To exercise any applicable rights, please submit a request through the contact form available on tez-fit.com.

If TezFit processes your information on behalf of a fitness club or other business customer, you may need to contact that organization directly.

13. Children’s Privacy

Our services are intended for use by businesses and their customers. We do not knowingly collect personal information directly from children except where such information is processed by business customers through the platform in accordance with applicable law and their own privacy policies.

14. Third-Party Services and Links

Our website, platform, or applications may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites or services.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective when the updated version is posted on our website. The «Last Updated» date at the top of this Privacy Policy indicates when the most recent revision was made.

16. Contact Us

If you have questions regarding this Privacy Policy or wish to submit a privacy-related request, please use the contact form available at: https://tez-fit.com